Frequently Asked Questions
Everything you need to know about shopping with Best Buy Medical Supplies.
What is your return policy for medical apparel?
We offer a 30-day return policy for all unworn and unwashed scrubs and lab coats. Items must still have original tags attached and be in their original packaging to be eligible for a full refund.
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring your chest, waist, and inseam to compare against our brand-specific charts, as sizing can vary between medical fashion brands.
Do you offer bulk discounts for clinics or hospitals?
Yes, we provide tiered pricing for bulk orders of 20 units or more. Please contact our corporate sales team at [email protected] for a customized quote and embroidery options.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. Priority shipping options are available at checkout if you need your medical supplies or uniforms urgently.
Are your scrubs antimicrobial and moisture-wicking?
Most of our premium fashion lines are crafted with advanced fabric technology that includes antimicrobial properties and moisture-wicking capabilities to ensure comfort during long shifts.
Can I track my order after it has been placed?
Once your order is processed and shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.